Email support at contact@doutresgroup.com. Include the email used at checkout and the approximate order time.

If your private link did not arrive, check spam first, then contact support so the order can be inspected or resent while still inside the 24-hour window.

If your order says manual review or generation failed, support can inspect provider status and retry or credit the order.

For partnerships or commercial use, contact the same support address with “AGS commercial” in the subject.