If generation fails and AGS cannot deliver after review/retry, support can issue a replacement credit or Refund according to the payment status and provider result.

Provider quota, safety, or payment issues may move an order to manual review. The order is saved while support resolves it.

Private song links expire after 24 hours. Please download during the window; support may help when possible but cannot guarantee recovery after deletion.

Use the contact page with your order email and approximate checkout time.